GMC

I have a 2017 Chevy Tahoe with 83,000 miles. I bought this 1 year ago; now it has transmission problems, air conditioner problems, misfiring on cylinder eight, and a whole bunch of other things.

GM or your Chevy dealer just reiterates that there is no more warranty. They don’t try to help you. They told me it was the battery; now it’s the computer. There is so much wrong with this car.

I don't recommend anybody buying a Chevy Tahoe of any year, make, or model. I know I'm not the only one with this problem. I am going to see if we can start a class action suit because this is ridiculous. They told me maybe I didn't do maintenance.

I have every maintenance paper from the garage saying I keep this in pristine condition. You pay all this money for these vehicles and may end up with more problems than it's worth.

I am reaching out to express my significant dissatisfaction with a recent vehicle purchase from LaFontaine, one of your dealerships in Michigan. I believe that GMC should be aware of how this dealership is representing your brand and the detrimental impact it is having on customer trust.

I recently purchased what I believed was a Yukon XL from LaFontaine.

The sales representative assured me that I was getting the vehicle I wanted, and I relied on their professionalism and the images they provided. However, upon receiving the car, I discovered it was not the model promised. It was apparent that the salesperson had selectively chosen photos, strategically concealing details that would have immediately revealed this discrepancy. I purchased this vehicle sight unseen in good faith, trusting in the GMC name and in LaFontaines commitment to honest business practices.

To make matters worse, the shipping of the vehicle was delayed, adding unnecessary frustration.

When I contacted the dealership to address their misrepresentation and requested an exchange for the correct model, they declined, citing it would be a paperwork nightmare to rectify the situation. Instead of taking accountability, they essentially washed their hands of the issue, leaving me with a vehicle I never intended to purchase.

As a loyal GMC customer, I am disappointed to see one of your dealerships operate in this manner. I urge GMC to review LaFontaines practices and consider the experience of customers who trust in the GMC brand.

Such business practices damage the reputation of GMC as a whole and discourage future purchases.

Thank you for your time and attention to this matter. I hope to see changes that will prevent future customers from facing similar issues.

I bought 2024 leftover 3500 Denali ultimate Dealership never prepared the truck for delivery running board light on driver side out still waiting for part to come in been a month so far engine light came on told it was because it was cold outside came off in a few days number2 electrical outlet on right side of the bed leaking when roads are wet I do have a dealer installed hard cover to keep things dry but I was told that it was normal for water to come in around that receptacle number 3 dealer installed hard tonneau cover installed wrong it was about a 1/2 inch away from the top of the tailgate went grocery shopping put groceries in the back went to the car wash groceries all wet had to throw sugar flower and most of wet boxs of pasta thrown away I owned a high country which was a good truck thought I would upgrade to a Denali ultimate it was truly a downgrade

Hi Gmc my name is Jacqueline Zarraga I am writing to you today to complain about the truck I purchased at Walker Jones in Waycross Ga. I purchased a 2020 GMC Sierra and on May 7 it caught on fire .

I dont know what to do but I think some one has to be held accountable because some one could have gotten hurt.

I am having anxiety just thinking my children could have been in the vehicle I am really thinking about getting an attorney I think the least I deserve is a Truck that is inspected as it should. I am sad i have worked so hard for my truck for it just to go up in flames I have cried my self to sleep because of what happened.

I purchased a new GMC 2500HD Denali in 2022, expecting a top-of-the-line vehicle given its premium price tag and reputation. Unfortunately, my experience has been far from satisfactory, and I feel compelled to share my disappointment.

First and foremost, the reliability of this truck has been abysmal.

Shortly after purchase, I experienced multiple breakdowns, leaving me stranded on the side of the road. The frustration of owning a brand-new vehicle that cannot be relied upon is indescribable.

The first major issue was a transmission leak that took well over a month to repair. However, the repair was not done correctly, and they failed to refill the transmission fluid. Once again, I had to turn to a local shop to fix what should have been a straightforward repair.

This is simply unacceptable for any vehicle, let alone one marketed as a robust and reliable truck.

One of the most alarming issues has been the tailgate. It opens by itself while driving, which is not only incredibly unsafe but also makes it impossible to tow anything securely. Imagine driving down the road and suddenly seeing the tailgate open, potentially losing cargo or creating a dangerous situation for other drivers.

When I took the vehicle in for a recall to fix this issue, the service department disabled the tailgate entirely and said they would contact me when the part was available. Months later, despite numerous attempts to follow up, I have yet to hear back from them.

This lack of communication and inability to resolve such a critical issue is incredibly frustrating.

Additionally, the truck has numerous electronic gremlins and the drivers door leaks, adding to the litany of problems. The vehicle has been in the shop multiple times for these and other repairs, each time with long wait times and no clear resolution. I've had to resort to using an independent shop to fix issues that should have been handled by the dealership.

Overall, the GMC 2500HD Denali has been a huge disappointment.

The reliability, safety issues, and poor service have left me regretting my purchase. I expected much more from a premium vehicle and would advise others to think twice before investing in this truck.